Shipping policy
Last updated: November 13, 2026
This policy describes Nimavelle shipping to the United States in USD. Orders ship primarily from China; our US return address is not a US shipping warehouse.
Processing and delivery
Orders are processed within 1–3 business days after payment confirmation. Our order cut-off time is 5:00 p.m. (17:00), Pacific Time (America/Los_Angeles), Monday through Friday. Orders received after the cut-off time, on weekends or on public holidays begin processing on the next business day.
Standard shipping transit takes 5–10 business days after dispatch, for an estimated total delivery time of 6–13 business days, including the 1–3 business days of processing. Express shipping transit takes 3–8 business days after dispatch, for an estimated total delivery time of 4–11 business days, including processing.
All processing, transit and total delivery times above are in business days, not calendar days. Processing and delivery days are Monday through Friday, excluding public holidays. Total estimates already include processing time; it is not added again. Delivery times are estimates, not guarantees.
Shipping charges
The following rates apply to all products shipped to the United States and are quoted in USD. Free-shipping thresholds are based on the order subtotal used to calculate shipping at checkout.
| Shipping service | Order subtotal | Shipping charge | Estimated total delivery time, including processing |
|---|---|---|---|
| Standard | Below US$79.99 | US$8.00 | 6–13 business days |
| Standard | US$79.99 or more | Free | 6–13 business days |
| Express | Below US$99.99 | US$15.00 | 4–11 business days |
| Express | US$99.99 or more | Free | 4–11 business days |
The applicable shipping options and charges are displayed before payment.
Duties and taxes
Import duties and customs clearance charges are included in the product price or shipping charge and are paid by Nimavelle; customers are not charged these separately. Sales tax is separate from import duties and clearance charges and is shown at checkout where applicable.
Tracking and exceptions
We provide tracking when a tracking number is available. Carrier updates may take 24–72 hours after dispatch. Orders may ship in separate packages. Heavy or oversized goods, restricted batteries, customized or preorder items, remote locations, islands, PO Boxes and military addresses may require special arrangements. Confirm available services, charges and timing with us before payment.
If we cannot fulfill an order as expected, we will explain the delay and revised estimated timing and offer appropriate cancellation and refund arrangements. We do not add undisclosed shipping charges after payment. Rates above apply only to the United States; other destinations require separately confirmed terms.
Nimavelle
Website: nimavelle.com
Email: info@nimavelle.com
Phone: +86 13823281992
For product questions, orders, shipping, returns or refunds, contact us using the details above. For an existing order, include your order number or valid proof of purchase. Please do not send payment card details, passwords or verification codes by email or through the contact form.
Contact us for authorization before returning an item. See our Return & Refund Policy for the designated return address and instructions.